ABOUT
WHAT I LOVE TO DO
I love to build high-performing digital experiences. Then I like to analyze, tweak, test, and improve them until they’re the best I’ve seen—or heard about.
I’ve been doing this before (Conversion Optimization) and after (Customer Retention) the credit card swipe for a long time.
E-commerce, in general, is an incredibly exciting industry to me. Technology and customer expectations are both continually changing. Staying sharp and on top of your game is the key. The game does not stand still.
That’s one reason I really love consulting. New challenges appear all the time, and new solutions are always emerging. I don’t believe I truly understand something unless I can teach it—so it really helps me grow my skill set when I’m asked to train a team on a topic or skill. I enjoy what I do or I wouldn’t be doing it—and that comes through in the way I attack work and make it fun for all involved.
AI CHANGED THE GAME
As Chief Innovation Officer at Key Data Dashboard, I worked as both a technology advisor and an implementor. My role blends research, strategy, and hands-on execution, helping shape how teams adopt and apply new technologies. I focus heavily on agentic development methodologies—not just as a researcher, but as a practitioner and trainer.
Part of that work includes educating teams through programs like “AI CLUB”, a bi-weekly 1-hour session (complete with homework) designed to engage both the technically inclined and the “non-nerdy” alike. The goal: to demystify AI, empower curiosity, and build confidence across the organization.
Whether I’m training a team, building a product, or testing new approaches in real time, I see myself as both coach and player—equally passionate about theory and practice, about ideas and execution.
SUPPORT SYSTEM
It’s really cliché—but my family is everything to me. I don’t think it’s very difficult to excel professionally for very long without support at home. Everything in this world is a balancing act. We juggle the things that are most important to us each and every waking second. The juggling is normal, needed, and I would argue—beautiful. Choosing what to juggle is the most important decision we make each morning.
Married in 2001, my wife Julie is the number one factor in the man I am today. Many have asked why my wife is in my business profile photos with me. It’s simple—I’m telling you that she is that important to me personally and professionally. She is my support system and I can’t separate that. Each year we grow closer and continually encourage one another to improve in all areas of life. She has supported me through each and every business venture and always keeps the Ryan train on the tracks. I cherish her love, discernment, and wisdom.
My kids are now adults, and I’m incredibly proud of the paths they’re carving out for themselves. One is studying in London, another in Oklahoma, and another in Savannah, Georgia. Their hearts are solid, their heads are strong, and at this stage our role as parents is to encourage them, support their independence, and cheer them on as they discover what makes them whole.
Some of the work I am most proud of isn’t the flashiest—it’s the technology solutions that allow employees to work smarter, get home to their families earlier, and still increase the bottom line.
